What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, designed to automate work and accelerate business growth. This end-to-end automation platform helps you analyze workflows, design AI-infused apps with low-code tooling, assign tasks to bots and track performance.

With this offering, clients can transform fragmented workflows—achieving 97% straight-through processing—to stay competitive, boost efficiency and reduce operational costs.



Client support

Automate refund requests: Minimize manual work with straight-through processing to improve productivity and meet fluctuating client demands.

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ibm cloud pakThe IBM Cloud Pak for Business Automation also offers a platform for developing AI and Automation solutions that can run on-prem, in the cloud or on hybrid cloud. With one investment, clients acquire best-of-breed content management and capture capabilities tightly integrated with intelligent workflow, decision management and robotic process automation. They also benefit from cross-platform capabilities, like a new Process Mining solution to evaluate areas for automation based on operational data, a low code app builder to design new applications, and Business Automation Insights, which collects data from people and applications and offers AI-powered dashboards for organizations to monitor work being done and proactively adjust to achieve better business outcomes.


More than just a collection of capabilities, the IBM Cloud Pak for Business Automation offers a methodology for design and deployment that has four components:

  1. A discovery phase, using a process mining and modeling tool to determine where Automation can bring the most value
  2. Decisions are made on process improvement and areas to automate, based on real data
  3. The design team goes into action using the low code app building tools

Once the application is launched, end users and automated solutions are monitored and ongoing analysis looks for ways to optimize and refine. Here is a quick look at the information management and process capabilities embedded within the IBM Cloud Pak for Business Automation.

IBM offers the industry’s highest rated capture and document processing portfolio, beginning with the newly announced Automation Document Processing IBM Datacap is still IBM’s flagship intelligent document capture solution, with many industry solutions built and extended by IBM Business Partners.

IBM Content Services continues the tradition of excellence established by FileNet Content Management (P8), with the most secure, robust and scalable content management platform in the business. Clients rely on IBM Content Services for a wide variety of use cases, from document management, knowledge management, back office processing, records management, team collaboration, information lifecycle governance and more.

IBM Business Automation Workflow combines the best of IBM’s award-winning IBM Business Process Management (BPM) and IBM Case Manager (on-prem or on Cloud) and offers new capabilities with dashboards for workforce management. A new low code workflow tool puts set up in the hands of business users, who can spin up new workflows in minutes.

IBM Operational Decision Manager automates the policies and procedures of an organization to achieve straight-through processing. When combined with machine learning, ODM can be used for “digital decisioning” to add a new dimension that combines business rules with intelligence to automate complex decisions.  The new low-code Operation Decision Services (ADS) offers a lot of functionality for Business Users to design and deploy.

IBM has integrations to RPA vendors Automation Anywhere, UIPath and Blue Prism, and in 2020, acquired WDG Automation, an acclaimed RPA vendor with a strong history in Chatbots and IT Automation.  This is now part of the Cloud Pak for Business Automation, referred to as IBM RPA, and IBM clients and Business Partners have already begun creating new applications around a variety of use cases from back-office processing to AI-powered chatbots.

Whether you’re ready to build a few robots to solve a problem or design, build and launch a complete end-to-end enterprise application, the IBM Cloud Pak for Business Automation is the platform that offers automation capabilities, integrated with artificial intelligence to automate strategically, improve your processes, and accelerate your business.

Get Ready to Enjoy the Possibilities the IBM CLOUD PAK FOR BUSINESS AUTOMATION OFFERS




BluDive Technologies Limited
26B Adebisi Ogunniyi Crescent, Lekki Phase 1, Lagos, Nigeria
[email protected]

    BluDive was founded in December 2014 with a commitment to provide custom IT services that are responsive to client needs and provide exceptional customer service support. Our business model is built on the values of diligence, excellent service delivery and customer satisfaction.
    26B Adebisi Ogunniyi Crescent,
    Lekki Phase 1, Lagos.
    +234-802-181-0012 Ext. 1000
    [email protected]