BluDive Technologies Limited was established in December 2014 to provide bespoke ICT services from our office located in Lekki, Lagos, Nigeria.
At BluDive, impeccable quality service is our watchword and at the very core of our business operations. We are committed to providing dependable IT solutions to our esteemed clientele across a diverse business spectrum to enable them maximize their IT investments.
We have set up measureable objectives at relevant functional levels across the organization and also established a Quality Management System which provides a framework for measuring and improving our performance.
Quality Statement
We deliver IT services that exceeds our clients’ expectation the first time and all the time.
We will always make plans for exigencies and mitigate challenges even before they arise. We will deliver the best IT solutions to our clients the first time and at all times.
Quality of service is assured with the increase of efficiency and effectiveness of work, while expanding to new markets which provides conditions for long-term successful business
Our clients’ success will be our success story.
Through our transparent implementation processes, our clients will be assured of our commitment to doing what we say and saying what we intend. We shall be renowned for openness and honesty.
Providing services that fully meet the requirements, needs and expectations is a priority in all our activities
Since Client’s Satisfaction is our main goal, we handle complaints and feedbacks with extreme care. A client survey is done for every service rendered root cause analysis are carried out in case of any errors during implementation of services; corrective and preventive actions are implemented to prevent future projects.
These preventive actions are reflected in the business processes and procedures to ensure consistent quality
BluDive Technologies Limited envelopes all business processes that ensure the required quality of services
The management is committed to the Quality endeavor by providing all the necessary resources in terms of manpower, skills, tools etc. Management review meetings are conducted to monitor the effectiveness and suitability of the quality system in accordance to the international standards
All employees are responsible for the implementation of the quality system, achieving the required quality of services and improving the environmental protection processes.
By providing various trainings for our employees we make sure to achieve high competence and work quality
Consistent and continuous improvement of quality systems and industry best practices are key components to achieving our business goals. The Policy is reviewed regularly to ensure continual suitability and accommodate growth